Terms of Service

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Terms of service:

Standardization: Based on the technical service standard of ISO9001 quality control system, Staropto have built a standard operation process and strict back-tracing system for customer service. 

One Stop Service: The customer service is complete and consists of technical consultation, technical training, product maintenance and repair, documents supply, etc. 

Initiative Service: We have built an aperiodic and periodic customer-visit system to learn about the product working performance and customer requirements.

Not only supply high quality products,Olinkphtonics  also promise the following service:

1. Providing proved inspection report for the products when delivery.

2. Providing product specification and detailed test report;

3. One year warranty. three monthes free exchange and Two years free repairing.

4. Reply within 24 hours after receiving customers’notice of quality problems.

5. Regularly survey,collect quality improvement suggestion from customers.

Your success is our most wishes. Any questions, please feel free to contact us. We will always provide perfect services to you.

Support Center: 86-755-27215326-624 

Email:  sales@olinkphotonics.com / support@olinkphotonics.com